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Get to know one of our awesome Business Analysts, Michelle! When she’s not busy assisting customers and prospective customers or leading a Conga University (Conga U) class session, Michelle loves spending time outdoors or with her favorite tea cup!
Q: Can you describe your role and what you do at Conga?
I am one of the Business Analysts at Conga. I strive to make every customer happy and act as the first point of call for questions about our services, products and support.
Q: What’s your favorite part about working at Conga?
Every day is different. Some days I will be doing demos of our product to new prospects and others I will be working on challenging cases. This means I am constantly learning and kept on my toes.
Q: What’s the coolest solution you helped a customer build?
I would say the coolest project I have worked on is Conga U. I deliver the training for EMEA and there is nothing better than seeing your students pass with flying colours and start building their own Conga solutions.
Q: What do you like to do when you’re not at Conga?
I love everything to do with the outdoors. So gardening, walking and going on mini camping adventures.
Q: What’s your favorite use case for a Conga Composer solution?
A lot of my existing customers are Non-Profits so it would have to be Conga Mail Merge for mass printing letters. It’s easy to use, fast and best of all, a free add-on which is a huge plus for charities.
Q: Do you have any pets?
Yes, my little Tea Cup Chihuahua, Rhino!
Q: What’s something your customers would be surprised to learn about you?I love to fish and my ideal job apart from working at Conga of course, would be to work on the “Deadliest Catch” television show on a trawler boat in the Bering Sea (random I know).
Q: What’s your favorite candy bar?
Cadbury’s Fruit and Nut every time.
Conga is hiring Business Analysts and Associate Business Analysts in our UK office! Check out our Careers page to learn more.