Conga Support

Get personalized technical assistance and guidance to help you achieve success

With 10 years of experience, our support experts are ready to help remove barriers to success, optimize your solution and accelerate time to value. We offer diverse support options to meet your needs so that working with Conga® is easy and convenient.

Online Support Site

Visit our Online Support Site to get instant access to on-demand materials addressing the majority of common questions regarding Conga solutions.

Access the Support Site

Live Chat Support

Chat is the best support method for quick fix issues. Simple questions regarding your account, password or sandbox expiration, parameter questions and error messages can be handled quickly via chat.

Submit a Case

Use our online Support Site to submit a case and it will be automatically routed to our support team for resolution.

Case Submission Form

Conga University

Enroll in live courses or view previous lessons on how to optimize your Conga Solutions. Conga University offers detailed instruction on both basic Conga implications scenarios and advance use cases.

Enroll at Conga University

Engage Conga Services

Have Conga’s expert team manage your implementation for you. Conga Services has more than 10 years of experience working with hundreds of customers consulting and implementing Conga solutions.

Learn more about Conga Services

Give Us A Call

Submit a phone case for critical or S1 (production down) issues.

Americas: 866.502.3334 (toll-free) | 303.465.1616

Europe, Middle East & Africa: +44 (0) 203 608 0165

Asia Pacific: +61 2 8417 2399

Conga Support Plans

Conga offers Basic and Preferred support.  Coverage details differ in each support package, including service response times, global coverage hours and support features.

View Support Overview Packages

“The service I have received from Conga has been absolutely fantastic, and this combined with the power of their product is something to behold. My needs were quite complex. I wanted to automate a lot of form generation straight through to and including email merging, across a range of data sets and legal and corporate structures. Conga’s technical team not only provided me with tremendous support, but they problem-solved and customized solutions to get the outcomes I was seeking. “

Gavin Kelly
Director, Financial Services Industry