PARTNER SPOTLIGHT: Conga Helps You Manage Your Customer Communications

Geoffrey James

Selling Power Magazine

Some AppExchange applications really push the boundaries of what CRM is all about. Take Conga Merge, for example. This very cool application allows sales reps to create content-rich output in Word, Excel, or PDF forms – or email messages. It lets them pretty much grab whatever data they want and slap it into just about any document they want. And that includes customer data from the salesforce.com database.

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